Official Privacy Policy

Privacy Policy stich88

At stich88, we take every piece of information you entrust to us seriously. This Privacy Policy clearly explains how your personal information is collected, used, protected and managed throughout your use of our platform.

Effective: 1 January 2026

Operating under international licensing

256-bit SSL Encryption

Our Commitment

stich88 Data Protection Principles

We uphold six core principles in managing your personal information as a registered player.

Information Confidentiality

Your personal information will not be sold, transferred or disclosed to any unrelated third party without your explicit and informed consent.

High-Level Encryption

All data transmitted between your device and stich88's servers is protected using 256-bit SSL encryption, the same security technology used by financial institutions.

User Control

You have the right to request access to, correction of, or deletion of your personal data at any time through our support channels.

Secure Storage

Data is stored on secure servers with strict access controls. Only authorised staff may access player account information.

Full Transparency

We are straightforward about what data we collect and why. No hidden agenda — what you read here is what we practise.

International Standards Compliance

stich88's privacy practices align with international data protection standards, ensuring your information is managed within a globally recognised framework.

1. Information We Collect

When you register and use the stich88 platform, we collect several categories of personal information to ensure a safe, efficient and responsible user experience. The collection of this information is proportionate and relevant to the services we provide.

Account Registration Information

Full name as per official identity documents
Date of birth — to verify the minimum age requirement of 21 and above
A valid and active email address
A local Malaysian mobile number
Username and password chosen by you

Financial and Payment Information

E-wallet account details (Touch 'n Go eWallet) or DuitNow used for transactions
Online banking account information for deposits and withdrawals via FPX
Crypto wallet address if you use USDT, BTC or ETH
Transaction history — deposits, withdrawals and betting records

Technical and Usage Information

IP address, device type, operating system and web browser used
Access log data including login time, logout time and session activity
Game preferences and betting patterns for service improvement purposes

Important Note: stich88 does not accept registrations from individuals under 21 years of age. We reserve the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process.

2. How We Use Your Information

Every piece of information collected by stich88 has a clear and legitimate purpose. We do not use your data for purposes not stated in this policy without obtaining your consent first.

Account Management: To create, verify and maintain your player account securely.
Payment Processing: To process deposits and withdrawals via the payment methods supported by our platform.
Legal Compliance: To comply with anti-money laundering (AML) requirements and the international licensing obligations that govern our operations.
Fraud Prevention: To detect and investigate suspicious activity in order to protect your account security and the integrity of the platform.
Customer Support: To enable our support team to provide relevant and effective assistance when you contact us.
Responsible Gambling: To monitor gaming patterns and, where necessary, reach out to you regarding available responsible gambling tools.
Service Communications: To send important notifications regarding your account, payments, policy updates or changes to the services you use.
Platform Improvement: To analyse usage data in aggregate for the purpose of technical improvements to the stich88 website.

3. Sharing Information with Third Parties

stich88 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. However, there are specific situations where sharing information is necessary to operate our platform.

Payment Service Providers: Required financial information will be shared with authorised payment processors, such as FPX, Touch 'n Go eWallet and DuitNow service providers, solely for the purpose of processing your transactions.

Game Software Providers: Required session information and betting records may be shared with game providers that are operational partners of stich88, to ensure games run correctly and fairly.

Legal Requirements: We may be required to disclose certain information to the relevant authorities in the event of a court order, legal investigation requirement, or licensing compliance obligation that is binding on us.

All third parties working with stich88 are bound by strict confidentiality agreements and are required to protect your data to a standard no less than that set out in this policy.

4. Use of Cookies and Tracking Technologies

stich88 uses cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device when you visit our website.

Types of Cookies Used:

Essential Cookies: Required for core platform functions such as session login, account verification and transaction processing. These cookies cannot be disabled.
Performance Cookies: Collect information about how visitors use our website in aggregate form without directly identifying individuals.
Functional Cookies: Remember your preferences such as display language and account settings for convenience during future sessions.

You can control or delete cookies through your web browser settings. Please note that disabling essential cookies may affect certain functions of the stich88 website.

5. Your Data Security

We continually invest in security infrastructure to ensure your data remains protected from unauthorised access, leaks or misuse.

Data encryption in transit using 256-bit SSL/TLS protocols
Data encryption at rest for sensitive financial and personal information
Role-based access control — only staff who need to may view sensitive data
Continuous system monitoring and regular security audits
Two-factor authentication available to protect player accounts

While we take reasonable steps to protect your data, no data storage or transmission system can be guaranteed 100% secure. We encourage you to also help keep your account secure by not sharing your password and by using a strong password combination.

6. Data Retention Period

stich88 retains your personal information for as long as your account is active or as long as is necessary to fulfil the purposes set out in this policy. Retention periods are also determined by the legal and licensing requirements that govern our operations.

Financial and transaction records are retained for the period required by international licensing obligations to ensure audit integrity. Identity verification (KYC) information is retained for the duration of the active account and for a period after account closure in accordance with compliance requirements.

When data is no longer needed, we will delete or anonymise the information using secure procedures to ensure it cannot be recovered or reused.

7. Your Rights as a User

As a registered stich88 user, you have the following rights regarding your personal information. These rights can be exercised by contacting our support team.

Right of Access: You have the right to request a copy of the personal information we hold about you.
Right of Rectification: You have the right to request correction if any information is inaccurate or incomplete.
Right of Erasure: In certain circumstances, you may request the deletion of your personal information, subject to our legal obligations.
Right to Object to Processing: You may object to the processing of your data for specific purposes, including direct marketing.
Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
Right to Withdraw Consent: You may withdraw consent you have given at any time, without affecting the validity of processing carried out before that withdrawal.

To exercise any of the above rights, please contact the stich88 support team via live chat or email at [email protected]. We will process your request within a reasonable time.

8. Amendments to This Privacy Policy

stich88 reserves the right to amend, update or modify this Privacy Policy from time to time in line with changes in legislation, technological developments or changes in our business practices.

Any material amendments will be communicated to you via a notification on the platform or by email to the address registered on your account, at least thirty days before the changes take effect. The latest version of this Privacy Policy is always available on this page with the update date shown.

Continued use of the stich88 platform after the effective date of any amendment is considered your acceptance of the updated terms. If you do not agree with any changes, you have the right to close your account by contacting our customer support.

9. Contact Us

If you have any questions, concerns or complaints about how stich88 handles your personal information, our team is ready to help. We are committed to addressing every privacy-related enquiry carefully and in a timely manner.

Support Email:
[email protected]

Our support operates 24/7 in Malay and English via live chat and email. For privacy and data protection matters, please include "Privacy — [Subject of Complaint]" in your message subject line to speed up the handling process.

Frequently Asked Questions

Questions Related to the Privacy Policy

Answers to the questions most frequently asked by stich88 players about privacy and data protection.

Yes. stich88 uses 256-bit SSL encryption for all data transmissions between your device and our servers. Stored data is also protected with additional security layers, and access to sensitive information is restricted to staff who have been specifically authorised.

Yes, you can request deletion of your personal data by contacting our support team. However, some information may need to be retained for a specified period to fulfil the legal obligations and international licensing requirements that govern stich88's operations. Your request will be assessed against these requirements.

stich88 does not sell or trade user data to third parties for marketing purposes. Data sharing only occurs with payment service providers and game software providers that are necessary for operating the platform, and with authorities when required by law. All third parties are bound by strict confidentiality agreements.

You can update basic information such as your email address and mobile number through your account settings after logging in. For changes that require identity verification, such as your full name, please contact our support team via live chat or email so we can assist you securely.

When you close your account, stich88 will retain the information required for the period set by international licensing requirements and legal compliance obligations. After that period, data that is no longer needed will be securely deleted or anonymised. You can contact our support team for more details about this procedure.

Any material amendments to this Privacy Policy will be communicated to you via an in-platform notification or email to your registered address, at least thirty days before the changes take effect. You can also review this page at any time to see the latest version with the update date shown.

Start Playing Today

Join stich88 with Confidence

Your personal information is protected, your transactions are secure, and our support is available 24/7. Enjoy a responsible betting experience with stich88.

This platform is intended for users aged 21 and above. Please play responsibly.